Operador de Policía Local en una sala de control con la plataforma TitanO

Devices, case processing and citizen portal

TitanO

A single software platform to govern the devices, the events they capture, the evidence and the procedure: from the device on the road to the service for the citizen.

+700

municipalities

Served across Spain and Italy.

+1,500

devices

Managed across Spain and Italy.

+2.5

million fines

Handled every year, across Spain and Italy.

What it is for

The problem it solves

Local Police forces today work with more responsibilities, more data and more equipment than ever: road safety, access control, regulated zones, mobility. Each technology comes with its own program, its own archive and its own way of working. The result is separate systems, data that is hard to cross-reference, faults that are discovered late and partial reports.

TitanO starts from the process, not from the device. It connects the equipment, the events, the evidence, the users and the procedures in a single way of working: the same devices, with more value.

Who it is for

Local Police headquarters, operators, case-processing offices and municipal managers.

When it fits

When the municipality wants to manage the whole journey — from the device to the case file and to the citizen — from a single digital ecosystem.

The change

From isolated devices to a single platform

Before: A different program for each type of device

Now: A single environment for all devices

Before: Scattered data, hard to cross-reference

Now: Shared, connected data

Before: Action is taken once the device has already failed

Now: Alerts and diagnostics before the service stops

Before: Each system shows only its own part

Now: A complete view: facts, evidence and results

Architecture

From the street to the decision-maker, in a single digital ecosystem

TitanO collects what happens on the road, turns it into evidence and procedure, and gives each profile what it needs.

On the street

  • Fixed devicesSpeed cameras, red-light cameras, plate readers and access cameras
  • Mobile equipmentPatrol vehicles and officers' handheld terminals
  • Manual reportsPenalty notices issued on the road
  • Other signalsSensors, traffic and incidents

TitanO

  • DeviceConnects and validates
  • ServiceProcesses and manages
  • PortalConsults and shares
  • Rules and permissions
  • Digital evidence repository
  • Workflow engine
  • Analytics and indicators
  • API and integrations

Who uses it

  • CouncilIndicators, revenue and an overall view
  • Local Police headquartersOperational control and case tracking
  • OperatorsEquipment status, events and service levels
  • CitizensOnline consultation, payment and procedures

Open platform

  • Open API
  • Open standards (REST, JSON, MQTT)
  • Modular architecture
  • Cloud or hybrid
  • High availability and security
  • Scalable by design

How it is organised

Three modules, one digital ecosystem

Each module handles one part of the journey and all three work on the same information. They can be implemented separately.

Agente de Policía Local ante el panel de dispositivos de TitanO en una sala de control

01

TitanO Device

Connects and validates

The operations centre for the equipment: what happens on the street arrives, is checked and is ready to be processed.

  • Equipment managementstatus, connectivity and location of each device
  • Transits and eventsdownload and acquisition of road data
  • Verification and validationpre-validation, validation and suspensions
  • Digital evidenceimages, video, plate reading and plate crop
  • Regulated-access zonespermits, lists and access checks
  • Exports and archiveflows, history and files
  • Maintenancefault warnings, incidents and tracking of interventions
  • Statisticsservice, traffic and status indicators
Tramitación de un expediente en TitanO en una oficina municipal

02

TitanO Service

Processes and manages

The penalty procedure from start to finish, without jumping from one program to another.

  • Full cyclefrom the case file to payment, representations, appeals and archiving
  • Digital case filethe act and all its documents, in one place
  • Data look-upregistered keeper and vehicle, through the authorised channels
  • Electronic signatureautomated, for acts and documents
  • Notificationson paper and electronic, with the outcome of each delivery
  • Returns and remindershandling of undelivered items and payment reminders
  • Revenue collectionconnection with third-party collection programs
  • Traceabilityevery action is recorded

Service for residents abroad

  1. Case registration and classification
  2. International data search
  3. Vehicle hire companies
  4. Address verification
  5. Notification in their language
  6. Portal and online payment
  7. Reports and collection
Ciudadana que consulta sus trámites y paga desde el portal de TitanO

03

TitanO Portal

Consults and shares

The online counter for citizens, companies and public bodies.

  • Consultationthe status of a case file, at any time
  • Online paymentno travel needed
  • Access permitsapplication and tracking
  • Documentationsubmission of statements and documents

How it works

From the device to the decision, in a single flow

Every event follows the same path, from the road to the result, and each step is recorded.

  1. 01

    Detection

    The device captures the event: images, video and metadata.

  2. 02

    Ingestion

    The data enter the platform, are standardised and are completed with date, place and device.

  3. 03

    Verification

    Automatic checks and rules — permits, lists, time bands — classify and filter the events.

  4. 04

    Validation

    The operator reviews the evidence and decides.

  5. 05

    Processing

    What has been validated triggers the procedure: notifications, tasks, payment and follow-up.

  6. 06

    Result

    Validated evidence, reports and indicators for municipal managers.

The evidence

Evidence that stands up

A reliable decision rests on evidence that is complete, consistent, in context and traceable. This is how each offence reaches the case file.

What each case file contains

Sample capture Sample capture Sample capture Sample capture
Photographs
Three high-resolution black-and-white images and three colour images, for context and identification.
Video
The full sequence of the event.
Metadata and digital signature
Date, time, place and technical parameters of the device.
Record
Documentation and the operator's notes.

What makes it robust

  1. Image quality

    Sharpness, resolution and legibility, with no alterations.

  2. Scene context

    Full shot, surroundings and reference points.

  3. Date, time and place

    Reliable timestamp and precise location.

  4. Integrity and chain of custody

    Unalterable data, with integrity checks.

  5. Traceability and audit

    Access log and history of operations.

  6. Complete documentation

    Images, video, metadata, records and related documents.

  • More reliabilitydecisions based on established facts.
  • Fewer appealssolid, transparent evidence.
  • More protectionfor the operators and for the public body.
  • Better decisionswith the full context in view.

Devices

The devices it manages

Different technologies, a single way of working. And, alongside them, equipment from other manufacturers.

Capabilities

What the platform does

01

Inventory and status of the equipment

Register, geolocation and status of every device on a single dashboard.

02

Alerts and maintenance

Automatic warnings of disconnections, anomalies or loss of performance, and tracking of interventions.

03

Complete, traceable evidence

Black-and-white and colour images, video, metadata and digital signature, with a record of who did what and when. With pre-validation, validation and suspensions.

04

Management of permits, lists and rules

By zone, vehicle type and time band, for both restricted-access areas and low-emission zones.

05

Penalty procedure

From the case file to notification, payment, representations and archiving, in a continuous flow.

06

Offenders resident abroad

International identification, vehicle hire companies, notification in the recipient's language and online payment.

07

Several bodies, one platform

Separate data, each body's own functions and permissions, with its own rules and reports.

08

Open to other manufacturers

More than 44 devices from 16 manufacturers, and an API to integrate third-party systems.

What you can do

  • See the status and location of every device
  • Receive warnings when a device fails or loses performance
  • Pre-validate and validate offences with all their evidence
  • Manage permits and lists for regulated-access zones
  • Process the case file, from notification to archiving
  • Manage penalties for residents abroad
  • Offer citizens online consultation, payment and procedures
  • Consult statistics and service indicators

Who it is for

What each role gains

Local Police headquarters

  • More operational control
  • A unified view of the service
  • Traceability of every action

Operators

  • A single interface
  • Fewer manual steps
  • Guided workflows

Case-processing offices

  • Orderly procedures
  • Evidence centralised in the case file
  • Deadlines that are easier to control

Municipal management

  • Indicators and reports
  • More transparency
  • Better control of equipment and suppliers

Citizens

  • Clearer services
  • More transparency about the outcome
  • Online consultation and payment

Integration

What it connects to

The platform works alongside what the municipality already has installed, rather than forcing it to be replaced.

  • Devices from Safety21 Group and from other manufacturers
  • Case-management and revenue-collection platforms
  • Municipal management applications already installed
  • Data sources and reporting tools
  • Third-party systems, through an open API

Works with

Related solutions

Solution

Road safety and traffic monitoring

Bringing speed down where it matters most, with the whole process covered: from the device on the road…

Explore the solution

Solution

Access control and regulated zones

Managing who gets in, where and on what terms, with less need for someone to be standing at…

Explore the solution

Solution

Assistance with notification and collection of penalties from non-residents

Locating the recipient, serving notice abroad and making payment easier, with multilingual support and the council in control…

Explore the solution

Frequently asked questions

What we are usually asked

Does it work with equipment from other manufacturers?

Yes. TitanO supports more than 44 devices from 16 manufacturers, in addition to those of Safety21 Group.

Do all three modules have to be implemented at once?

No. The platform is modular: you can start with one area and later add devices, services and users without changing the way of working.

Can several municipalities use it at the same time?

Yes. Each body keeps its data separate, with its own functions and permissions and its own rules.

Does the platform decide on an offence?

No. Automatic checks filter and sort the events; reviewing the evidence and making the decision always fall to the operator.

What evidence accompanies each offence?

High-resolution black-and-white images, colour images of the context, video, metadata with date, time and place, and a digital signature.

Where is it hosted?

In the cloud or in a hybrid arrangement, with high availability.

In short

From fragmented management to a governed digital ecosystem

More control

Over the equipment, the processes and the evidence.

Less complexity

A simpler, more consistent way of working.

More value

Continuity, transparency and better decisions.

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